Walking Project

Privacy Policy

Last updated: January 2026

Walking Project ("we", "our", or "us") operates the website https://walkingproject.org. Walking Project is an advocacy initiative run under Mumbai Sustainability Centre, a Section 8 not-for-profit company registered in India and eligible under Sections 12A and 80G of the Income Tax Act.

We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect the following types of information when you interact with our website:

a. Personal Information

Name
Email address
Phone number
Postal address (where relevant)
Donation-related details (excluding sensitive payment information)

This information is collected when you:

Fill out contact or enquiry forms
Sign up for newsletters or updates
Make a donation or payment
Create an account or register for events

b. Payment Information

Donations and payments on our website are processed through third-party payment gateways such as Danamojo and Razorpay. Depending on the specific page, payments may be completed directly on our website or via the gateway’s hosted page.

We do not store your credit/debit card details or banking information. These are handled securely by the respective payment service providers in accordance with their privacy policies.

c. Technical & Usage Information

We automatically collect certain information, including:

IP address
Browser type and version
Device information
Pages visited and time spent on the site

This data is collected using Google Analytics and other tracking tools to help us understand how the website is used and improve its performance.

2. Cookies

We use cookies and similar technologies to:

Enable basic website functionality
Understand visitor behaviour and website usage
Improve user experience

By continuing to use our website, you consent to our use of cookies. You may choose to disable cookies through your browser settings, though this may affect certain site features.

3. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and communications
Process donations and payments
Share updates about Walking Project’s work, campaigns, events, and non-profit products
Improve our website, programs, and outreach
Meet legal and regulatory requirements

We may use donor and supporter contact details to market our work to them. We do not sell or rent personal data to any third party.

4. Sharing of Information

We may share your information only with trusted third parties for limited and specific purposes, including:

Payment processing (Danamojo, Razorpay)
Email and communication services (Google Workspace)
Website analytics and performance monitoring

Such sharing is solely for advancing Walking Project’s mission and operations. All third parties are expected to handle data responsibly and securely.

5. User Consent

We explicitly seek user consent wherever required, particularly for communications and data collection beyond basic operational needs.

If any personal data is shared mistakenly, users may request correction or deletion as described below.

6. Your Rights

You have the right to:

Request access to personal data we hold about you
Request correction or deletion of mistakenly shared personal data
Withdraw consent for communications where applicable

Requests can be made by emailing info@walkingproject.org. We will respond within a reasonable timeframe in accordance with applicable laws.

7. Children’s Privacy

Our website is not specifically targeted at children under the age of 13.

8. Data Security

We take reasonable administrative, technical, and organisational measures to protect your personal information against unauthorised access, misuse, or loss. However, no method of transmission over the internet is completely secure.

9. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such sites and encourage users to review their privacy policies.